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Biometric System Exposes Rawalpindi Excise Office’s Incompetence

biometric system exposes rawalpindi excise office’s incompetence

The Rawalpindi Excise, Taxation and Narcotics Control (ET&NC) department recently suspended the manual transfer of cars to allow a new biometric system.

As a result, the department has lost millions of rupees an hour. They want to use new technology to be able to automate the data so they can actually work with the old information while still merging it with new.

The department has had to reject 429 requests for vehicle transfers in the past three days as they are not able to find records of them. There are people who are dissatisfied and have asked for a suspension of the new system, which they say is needlessly complex.

The ET&NC recommended that the switch to the new system be delayed by 6 months to give them time to upgrade the computerized database and process older applications.

People in Islamabad have stopped opting for the old cars and have instead gone to the Excise Department, which has led to a loss of revenue of Rs. 150 million per year. Even people in Rawalpindi aren’t buying new cars or motorcycles, which has led to a 30 percent drop in registrations.'
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