3 stories tagged
A BT customer kept paying £32.99 a month for a landline that stopped working in May 2025 and was not restored until September, and has accepted £689 after the company rejected a payout that could have exceeded £4,600.
Council car parks across England have removed pay-and-display ticket machines in favour of app-only payments, forcing drivers to pay 'convenience fees' of 10p to 30p that can push costs up by as much as 40%.
One in 10 scams logged by Citizens Advice in the past year involved roofing work, the charity says, as homeowners describe paying thousands of pounds for jobs that were unfinished, unnecessary or badly done.
